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The process of withdrawing funds and how long it usually takes.
Why is my withdrawal pending?
When you make a withdrawal request, there are a number of security measures we take to make sure you are the one making the withdrawal and all balances match across our system. Once these checks are done, withdrawals that don't go over the small amount of funds we keep on the website (hot balance), are processed and sent. How long does it take? If you have a withdrawal request that goes over our hot balance, it usually goes into processing in less than 12 hours as we manually need to mov
Why is my withdrawal processing?
Once your withdrawal request has gone through it's pending state, it moves into processing. Processing means we have sent your funds to the address you provided and it is waiting for network confirmation. How long does it take? Withdrawals in processing, can't be cancelled nor can we do anything to speed it up, it is completely dependent on the speed of the currency's network. If you would like to see the withdrawal on the currency's network, you can click on the transaction ID on the hist
What are the withdrawal limits?
We currently do not have any withdrawal limits on accounts. The only limit is the amount of funds we keep on the website (hot balance) thus, if you are making a large withdraw and it is in a pending state, that is why. You can learn more about pending withdrawals here.
What are the withdrawal fees?
Please view the CoinFalcon Fees page for more information.
How do I withdraw funds?
Here are the steps to withdraw your funds: || Note: At this time, we only support cryptocurrencies (Bitcoin, Bitcoin Cash, Ethereum, Iota, Litecoin, RaiBlocks, Lamden, Verify, Kin, SophiaTX, Crypterium, Dentacoin, Golem, Rebellious, Tron, VeChain, eBitcoin, Viuly, OriginTrail, SwissBorg, Garlicoin, Electra, Ripple, WePower, XTRABYTES, and WAX) Go to your dashboard and click on the "Withdraw" tab on the top navigation bar. !(https://storage.crisp.chat/
How do I withdraw Euro?
At this time, we do not currently support withdrawing Euro. We are working hard with banking partners across Europe to get this enabled but it's a long process without an ETA.
How do I cancel a withdrawal request?
If your withdraw is still in a pending status, you may click the cancel button to stop the withdraw. Keep in mind, once your withdrawal request is in processing, we can't cancel it as we have already sent it out to the address you provided and it is in the currency's network.