We charge 20€ for recovering cryptocurrency sent to a wrong currency address, which will be deducted from the funds that our devs will recover for you. This process is done manually, and we can't guarantee that we are able to recover your funds.

You may contact us here, via LiveChat, or email us at support@coinfalcon.com and provide us with your CoinFalcon email address and the transaction ID.

NOTE: We are unable to recover Bitcoin Cash (BCH) that is sent to a Bitcoin (BTC) address as BCH doesn't support Segwit.
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